Terms & Conditions

Egypt Best Vacations Terms and Conditions

These Booking Conditions and our privacy policy form the basis of your contract with Egypt Best Vacations. Please read them carefully as they set out our respective rights and obligations. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred

By making a booking with us, the first named person on the booking agrees on behalf of all persons detailed on the booking that:

  • he/she has read these Booking Conditions and has the authority to and does agree to be bound by them.
  • he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements).
  • he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
  • he/she is over 18 years of age at the time of booking


Information provided on our website is, to the best of our knowledge, accurate at the time of publication. We will advise you of any errors or changes prior to any booking

  • When enquiring about one of our tours a representative from Egypt Best Vacations will contact you to discuss your requirements
  • Once confirmed we will send you an itinerary for final confirmation.
  • When you ask us to proceed with a booking you will be required to make a deposit payment of 25% to secure your booking.
  • If you believe that any details on the booking confirmation or any other documentation are wrong, you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out.
  • Any changes made to the original booking are subject to availability.
  • The balance of the cost of your arrangements is due not less than 10 weeks prior to below will become payable scheduled departure. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out below will be charged
  • The balance must be received by us no later than the final payment due date shown on your booking confirmation/invoice
  • We reserve the right in our absolute discretion to refuse to accept any booking without necessarily specifying a reason.
  • Tour price currency is set to USD but you can pay in Euro or British pound.


It is a condition of booking with us that you have adequate travel insurance including any pre-existing medical conditions, cancellation charges, loss of property etc. The cost of repatriation, medical and other treatment can be high and we are unable to assist in meeting those costs. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.


If you or any other member of your party decides to cancel your confirmed booking you must notify us immediately. Your notice of cancellation will only take effect when it is received by us and will be effective from the date on which we receive it.

Any cancellation of day tours must be made within 24 hours. Any cancellation within that period will be subject to cancellation charges of 50%. No refund for tours cancelled at short notice, less than 24 hours will be available.

Refunds will not be available on scheduled flight tours.

For Tour packages:

Since we incur costs in cancelling your arrangements, you will have to pay the cancellation charges as follows:

  • From the date of booking until 90 days before your arrival date, 15% of the entire tour price will be charged
  • Between 89 and 60 days before your arrival date, 30% of the entire tour price will be charged.
  • Between 59 and 40 days before your arrival date, 40% of the entire tour price will be charged.
  • Between 39 and 20 days before your arrival date, 50% of the entire tour price will be charged.
  • Between 19 and 07 days before your arrival date, 70% of the entire tour price will be charged.
  • Between 06 and 03 days before your arrival date, 80% of the entire tour price will be charged.
  • Less than 03 days before your arrival date, 100% of the entire tour price will be charged

Passport, Visa and Immigration & Health Requirements

Your specific passport and visa requirements, and other immigration requirements including, inoculations and health certificates are your responsibility. Requirements should be checked well in advance of travel. We do not accept any responsibility if you cannot travel or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities.

Special requests & Medical Conditions / Disabilities

If you or any member of your party have any special requests, you must advise us at the time of booking. We will endeavor to meet your requirements; however, all special requests are subject to availability. If you or any member of your party has any medical problem or disability which may affect your booking, please provide us with full details before you make your booking so that we can try to advise you as to the suitability of your chosen arrangements.

Assistance whilst on tour with us

We will provide appropriate assistance if you require help whilst on tour with us by providing information on health services, local authorities and consular assistance; and helping you find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur if the difficulty is your fault.


Unless otherwise stated, prices are based on two persons sharing a room (twin or double sharing). Rooms for single occupants are available with an addition of a supplementary rate.

Rooms within solo tours or tours for singles are based on a single occupancy and kids are not allowed to join this tours, with minimum age of 18 years old to join these tours.

Cruise schedules & Sailing times: 

Sometimes due to sailing conditions on the River Nile some Cruises itineraries, schedule and sailing times may be updated. We assure that our clients will see all what is on their itineraries but maybe in different order.


If you have any complaints while you are in Egypt, please notify Egypt Best Vacations Guide/Representative immediately who will try to solve any problems quickly. If your complaint is not resolved, please contact us info@egyptbestvacations.com or telephone or WhatsApp us on +201551580786